Shipping Locations and Timeframes

FLINT RIVER RANCH does not deliver to PO Boxes, Alaska, Hawaii or Canada. No Saturday Delivery is available at this time.

 

Flint River Ranch premium pet foods are never "warehoused" or placed on store shelves for weeks or even months as most commercial food are. Instead they are prepared and delivered to one of Flint River Ranch's 15 distribution centers within two days of manufacture. This guarantees that the freshest and healthiest product arrives at your door within the shortest period of time. 

The following is a current listing of Flint River Ranch regional centers. Note that Flint River Ranch orders may ship in multiple parts from different centers and arrive on different days. 

 

Western U.S. (West Coast)

Eastern U.S. (East Coast) Central U.S. (Midwest / Southwest)

SHIPPING TIMES:

Normal shipping periods are from 5 to 7 business days. Under normal conditions, weather permitting and when the product can be shipped from the FRR warehouse closest to you, your order will arrive within 2 to 3 business days. On occasion, however, Flint River Ranch may need to ship from a region that does not normally provide service to your location. This could possibly lengthen the normal shipping period. Also, orders placed on Thursday and Fridays may not be handled by UPS until the following Monday which, again, could lead to longer delivery periods.

 

DELAYED SHIPMENTS:

Allow plenty of time for scheduled delivery. While the freight carrier does their very best to insure prompt delivery of all boxes, sometimes shipments are lost or delayed. If you feel a shipment has been delayed or lost, look to your notice of shipment and track via your tracking number. Or you are welcome to contact us by email at tracking@frrco.comFlint River Ranch will take the following actions to locate your order:

~ If UPS advises they have the shipment order on the way, no action is taken. No call-back.

~ If UPS advises they cannot locate the shipment, we will replace and ship a new order. You will receive a call-back and we will handle the claim with UPS.

~ If we have no record of receiving the order, we will contact you for further clarification.

 

We highly recommend you enroll in the FREE UPS Tracking Service:

Sign up for MyUPS to view and manage all of your shipments!
Sign-up/Check Your Shipment

 

FAST SHIPMENTS: We immediately process all orders received. Please make sure your address is correct: To insure faster delivery, orders are processed electronically to the Flint River Ranch distribution center nearest you.

Samples may take up to 10 business days depending upon availability.