Flint River Ranch
is not
sold in stores. Instead, Jim Flint, the founder of Flint
River Ranch, chose to sell this remarkable pet food
through distributors. In this way, customers can be
confident they will receive the best customer service
possible from knowledgeable representatives who know
specifically about the products. Also, all distributors
ship from Flint River Ranch warehouses thus ensuring
your pet's favorite food is received fresh and within 30
days of manufacture.
Natural Pet Systems, Inc
is the parent company of John's
Natural Dog Training Company. John's Natural Dog Training
Company has been in business for over 15 years. We have been proud distributors
of Flint River Ranch since 1996. Our deep love of dogs led
us to research and discover what good canine nutrition
should consist of. We truly believe our dogs should live 18
to 25 years. But, because the commercial pet food industry
has been allowed for so many years to put low-cost, inferior
ingredients into our pet foods, we concluded it probably contributed
to the early death of so many of our beloved companions.
Hopefully, our site will help you to discover what we have
learned about excellent canine nutrition which, we hope, can
help your friend to live a long and healthy life!
John's Natural Dog Training
Company accepts payments of personal check
via PayPal and accepts PayPal Credit Card Payments.
John's Natural Dog Training Company
accepts American Express, MasterCard and
VISA and Discover.
With
John's Natural Dog Training Company
your payment information is securely
encrypted and then saved to our database. No credit card or
personal information is ever sent via email or other
non-secure means. Your information is kept private. We do
not share your private information with anyone with the
exception of Flint River Ranch for purposes of setting up
your account and processing your orders.
Flint River Ranch - High
Quality Nutrition for Your
Pet
One of
the things that makes
Flint River Ranch
exceptional in the industry
is that they only use high
quality human-grade
ingredients. This is in
sharp contrast to well over
95% of pet food
manufacturers, including
Science Diet, Iams, Eukanuba,
Nutro, Purina One and
Pro-Plan, which all use
pet-grade meats,
grains and other
ingredients.
Pet-grade food is food which
is deemed unfit for human
consumption by the FDA.
Pet-grade grains include
those which are moldy or
rancid, while pet-grade
meats include those termed
"4D," which refers to meat
and other products derived
from an animal which arrived
at the slaughterhouse either
dying, dead, diseased or
disabled. From these 4D
meats come the by-products
which are also used in these
foods. By-products are a mix
of such items as chicken
feet, chicken heads, duck
heads, beaks, fish heads,
hides, hoofs and intestines.
The Flint River Ranch
Company will not purchase fully
range fed chicken as they can be sick or diseased. And, while
Flint River Ranch endeavors to use as much organic
fed chicken as possible, the chicken
they use is considered human-grade
quality. The same applies to Flint River Ranch
trout and lamb.
Flint River's Menhaden fish comes from the North Atlantic
ocean, the lamb is from New Zealand and is range grass-fed
certified and the trout is raised in large cold-water ponds and trout farms.
Flint River's grain supplies come from companies that
provide the highest
quality ingredients to human food
manufacturers. Flint River Ranch will not purchase grain from farms because of the possibility of
toxic molds. All meat products are processed for
Flint River Ranch by USDA approved slaughter
houses, except for the lamb. However, the lamb is USDA inspected
and approved.
California, where
Flint River Ranch food is manufactured follows 4-D
regulatory laws. Flint River will never use Dying, Dead (example an animal
that has died in the field), Disabled or Diseased animals in
their
products.
Compared to commercial
dog food brands, we consider Flint River Ranch
to be the best choice. Oven-baked, naturally
preserved, human-grade ingredients and ALWAYS,
delivered fresh to your door!
Answers to frequently asked questions
Items Often Ship Separately - Flint River Ranch ships items from many
warehouses across the country. Please do not be alarmed if your entire order did
not arrive in the same shipment. If, however, all products do not arrive within
3 to 5 business days after the initial shipment, please email us.
Where's my order? - If it has been less then 5 business days, do not
be alarmed. However, if after 7 business days your order has not arrived, please
give us a call or send an email. Please remember Flint River Ranch does not
deliver on weekends and Holidays. If you order on or near a weekend, chances are
your order will not ship until the next Monday, unless Monday is a Holiday, and
then it will ship on Tuesday. In most cases, when the weather is great and you
placed your order early in the day and early in the week, your order will arrive
within 2 to 3 business days.
Where's my order part 2? Did you receive a confirmation? - Sometimes
customers forget to "SUBMIT" their orders. Please check your shopping cart
before you call. If you did not receive a confirmation chances are your order
did not go through.
Where's my order part 3? Did you order an discounted item? - Please
check your email "Junk" folder and credit card statement. If Flint River Ranch
determined you were already an established customer, then your credit card was
refunded and your order was cancelled. We send emails asap to this effect with
information on re-ordering but many times these go to junk folders so please
check there.
I can't Log-In - Don't worry about it. Please place your order without
logging in as we have made this feature optional so as not to hold up your
ordering ability.
When is my next Auto-Ship or Please change or cancel my auto-ship -
Please call Flint River Ranch directly at 800-354-6858. Leave a message if
necessary or after hours and they will make the changes you need. Always ask for
an email confirmation.
Customer Care Center
1-800-780-4302
Monday to Friday 8:00am to 7:pm (PST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day.
1-800-780-4302
