All orders placed on our site ships from the Flint River Ranch Warehouse closest to the delivery address. Once the item ships, Flint River Ranch will send the UPS Tracking number to the email address provided by the purchaser in the shopping cart at the time of order.
Because emails can be unreliable, I use and recommend UPS My Choice!
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SHIPPING INCLUDED IN THE PRICE OF ALL FLINT RIVER RANCH PRODUCTS - FLINT RIVER RANCH does not deliver to PO Boxes, Alaska, Hawaii or Canada.
FAST SHIPMENTS: We immediately process all orders received.
Please make sure your address is correct: To insure faster delivery, orders are processed electronically to the Flint River Ranch distribution center nearest you. Average delivery time after UPS pickup is 2 to 4 business days. With some remote delivery points, UPS may schedule delivery only once or twice a week.
Samples may take up to 10 business days depending upon availability.
Requests for cancellations or changes are not guaranteed. If the order has already be processed by Flint River Ranch, or should their offices be closed, we will NOT be able to cancel/change the order.
It will be the customers responsibility to refuse the order upon receipt and incur return shipping costs per the policy posted on this website.
RETURN POLICY - 100% SATISFACTION GUARANTEED:
30-day Return Policy: If you are not satisfied with your Flint River Ranch product, you can return your purchase within 30 days for a full product refund. Flint River Ranch must be contacted within those 30 days to be informed of your intention to return these products in order to qualify for a full product refund. Product must be shipped; postage paid, to the FRR facility assigned to receive your return by the Call Center.
Please contact FRR at 800-354-6858 during our work hours or email us at email@example.com for appropriate instructions and a return authorization code. l